Many business owners search how to create community in WhatsApp Business or can we create community in WhatsApp Business to connect customers, share updates, and manage communication better. The WhatsApp community feature is officially available only in the standard app, not in WhatsApp Business, but you can still build a similar experience. By creating a community group in WhatsApp Business, organizing multiple WhatsApp groups, and using broadcast lists for announcements, you can replicate a WhatsApp Business community setup. These methods help businesses manage conversations, improve engagement, and maintain lasting customer relationships even without a direct community option.

You cannot create community in WhatsApp Business directly because the feature is only available in the regular WhatsApp app. To create a community in WhatsApp, open the WhatsApp application, go to the Chats tab, and tap the New Community icon showing three people. Then, follow the steps to add a name, description, and community icon. Once done, you can create new groups or add existing ones to build your WhatsApp community. Although the WhatsApp Business community option is not available, you can still manage your groups efficiently through WhatsApp Business to maintain engagement with customers.

What is WhatsApp Community?

A WhatsApp Community helps users manage multiple groups under one space, making communication more organized and efficient. Many people search how to create community in WhatsApp Business or how to create a community on WhatsApp Business to connect customers and share updates, but the feature is not available in the Business app. The community in WhatsApp Business can still be built using regular WhatsApp, where you can create a WhatsApp community, add existing groups, and use announcement features to manage all conversations in one place.

What is the difference between WhatsApp Community and WhatsApp Group?

Many users wonder what is the difference between WhatsApp Community and WhatsApp Groups or how to create community in WhatsApp Business to manage customers better. While both help people connect, they serve different purposes. A WhatsApp Community organizes multiple groups under one hub, while groups allow direct conversations among a smaller set of participants. The table below explains the difference clearly:

Feature	WhatsApp Community	WhatsApp Group
Purpose	To manage multiple related groups under one umbrella	To chat and share updates within a single group
Availability	Available only in regular WhatsApp app	Available in both WhatsApp and WhatsApp Business
Structure	Includes an announcement group and multiple linked groups	One standalone group for all participants
Admin Control	Centralized admin can send announcements to all groups	Admin manages only one group at a time
Member Limit	Up to 50 groups and 5,000 members across the community	Up to 1,024 members per group
Use Case	For schools, organizations, or large communities	For business teams, customers, or project discussions
Visibility	Members of different groups can’t see each other	All group members can see each other
Availability in WhatsApp Business	Not available	Fully supported

Can you create Community in WhatsApp Business?

You cannot create community in WhatsApp Business directly, as the feature is available only in the regular WhatsApp app. To understand how to create community in WhatsApp Business or how to make community on WhatsApp Business, you first need to use the standard app. Open WhatsApp, tap the New Community icon, and follow the prompts to add a name, description, and related groups. While the WhatsApp Business community feature does not exist, you can still build a community group in WhatsApp Business by connecting multiple groups and using broadcasts to manage communication effectively.

How to Create a Community in WhatsApp?

Creating a WhatsApp community helps you organize multiple groups under one space for smoother communication. If you want to know how to create community in WhatsApp Business or how to make community in WhatsApp, you’ll need to use the regular WhatsApp app, as the community feature isn’t available in WhatsApp Business.

Step 1: Open the WhatsApp App

Open the WhatsApp app on your Android or iPhone and go to the Chats tab.

Step 2: Tap the New Community Icon

Tap the New Community icon (three-person icon) and select Start a Community.

Step 3: Add Details

Enter your community name, description, and profile photo, then tap Next.

Step 4: Add or Create Groups

Choose to add existing groups or create new groups to include in your community.

Step 5: Finalize and Start

Tap Create Community to complete the setup. An announcement group will automatically appear for admins to send updates to all members.

How to Create a Community in WhatsApp Web?

If you’re wondering how to create community in WhatsApp Business or on desktop, WhatsApp Web also allows you to manage communities easily from your computer.

Step 1: Open WhatsApp Web

Visit web.whatsapp.com and scan the QR code from your phone to log in.

Step 2: Click the Menu Icon

Click the three-dot menu in the top-left corner of your screen.

Step 3: Select New Community

Choose New Community and click Get Started.

Step 4: Add Details

Enter your community name, description, and icon, then click Next.

Step 5: Create or Add Groups

Add existing groups or create new ones, then click Create to finish. Your WhatsApp community will now be ready for communication and announcements.

How to Add Groups to WhatsApp Community?

Adding groups to your WhatsApp community helps organize different topics or customer segments in one place. If you’re exploring how to create community in WhatsApp Business or how to make community on WhatsApp Business, note that group linking is available only in the regular WhatsApp app, not in WhatsApp Business.

Step 1: Open Your WhatsApp Community

Go to the Chats tab in WhatsApp and select the community where you want to add groups.

Step 2: Tap Add Group or Create New Group

Tap Add Group to either create a new group or link an existing one under your community.

Step 3: Name and Customize the Group

If creating a new group, enter a group name, add a photo, and write a short description.

Step 4: Confirm and Add Members

Add members to your new group or select existing groups you want to include, then tap Create or Add to Community.

Step 5: Manage Announcements and Settings

Once added, the group appears under the community, and admins can send updates through the community’s announcement group to reach all linked members.

How Many Members Can WhatsApp Community Add?

A WhatsApp community can include up to 50 groups, and each group can have as many as 1,024 members. This means a single community can indirectly connect more than 50,000 people through its linked groups. While many businesses search how to create community in WhatsApp Business or how to make community on WhatsApp Business to manage large audiences, the feature is currently available only in the regular WhatsApp app. Businesses using WhatsApp Business can still create multiple groups and manage them efficiently to replicate the experience of a community in WhatsApp Business.

What Is Announcement Group in WhatsApp Community?

An announcement group in a WhatsApp community is created automatically when you set up a community to share important messages and updates with all members. Admins use it to post announcements that reach every participant across connected groups instantly. Many people look for how to create community in WhatsApp Business or how to make community on WhatsApp Business to use this feature, but the announcement group option is available only in the regular WhatsApp app.

Although the WhatsApp Business community feature doesn’t include announcement groups, businesses can achieve the same result by creating broadcast lists or pinned update groups, ensuring smooth communication within their community in WhatsApp Business.

How to Use WhatsApp Groups for Building a Business Community?

WhatsApp groups are the easiest way to connect with your customers, share updates, and keep communication active. Since you cannot directly create a community in WhatsApp Business, using groups is the best option for those looking for how to create community in WhatsApp Business or how to make community in WhatsApp Business. With the right setup, a WhatsApp Business community group can work just like a real community to engage your audience effectively.

1. Define the Purpose of the Group

A clear purpose helps your group stay focused.

Add a short description explaining the group’s intent, such as product updates or support.
Mention rules or topics under Group Info to guide members.
Restrict editing rights to admins for clarity and professionalism.

This ensures your group works as a mini community in WhatsApp Business where members know exactly what to expect.

2. Add and Manage Participants

Inviting the right people creates a valuable environment.

Tap Add Participants to include customers or team members.
Remove inactive participants regularly.
Keep the group balanced for better engagement.

Proper participant management helps your WhatsApp Business community group grow naturally and stay relevant.

3. Share Group Links to Invite Members

Group invite links make it easy to grow your audience.

Open the group and tap Invite via Link.
Share through WhatsApp, copy the link, or use a QR code.
Anyone can join by tapping the shared link.

This is the simplest way to expand your community in WhatsApp Business and reach new users quickly.

4. Organize Replies and Private Chats

When your group becomes active, it’s important to keep it organized.

Swipe right or hold a message to reply directly.
Use Reply Privately for one-on-one conversations.
Keep public chats clear and professional.

Using these tools helps you manage communication effectively within your WhatsApp Business community group.

5. Mention Members to Get Quick Responses

Use mentions to highlight specific people.

Type @ followed by their name to tag them in a message.
Tagged users get a notification even in busy chats.

Mentions make it easier to maintain interactive and quick communication in your community in WhatsApp Business.

6. Why WhatsApp Groups Are Essential for Businesses

Until the official community feature is added, WhatsApp groups remain the best option for building a connected network. They help you:

Maintain real-time interaction with customers.
Build trust and engagement.
Create an authentic WhatsApp Business community experience.

By following these steps, you can turn simple groups into a powerful community in WhatsApp Business and strengthen your brand-customer relationships.

Features of WhatsApp Communities

WhatsApp Communities help organize multiple related groups in one place, making communication clear and efficient. Businesses looking for how to create community in WhatsApp Business or how to make community in WhatsApp Business can use similar setups through regular WhatsApp or linked WhatsApp Business community groups.

Connects up to 50 groups under one community.
Includes an announcement group for admin updates.
Gives admins better control over messages and members.
Supports up to 5,000 participants across all groups.
Keeps discussions organized by separating topics.
Offers improved privacy and moderation tools.

Although not available in WhatsApp Business, these features can be recreated by managing multiple WhatsApp Business community groups effectively.

Why WhatsApp Groups Work Best for Building Communities?

WhatsApp groups are still the most effective option for creating and managing a connected audience. Many people search how to create community in WhatsApp Business or how to make community in WhatsApp Business, but since the official feature isn’t available yet, groups offer the closest alternative. They allow businesses to communicate personally, share updates instantly, and keep customers engaged in a structured way.

Groups in WhatsApp Business let admins control who joins, manage message permissions, and keep conversations focused. Unlike large communities that might feel impersonal, WhatsApp groups build closer relationships and allow direct interactions with customers. When managed properly, multiple WhatsApp Business community groups can replicate the same benefits of a real community in WhatsApp Business offering personal communication, loyalty-building, and long-term engagement.

Best Ways to Use WhatsApp Communities

WhatsApp Communities are a powerful tool to manage several related groups under one hub. While the community in WhatsApp Business feature is not yet available, you can still apply these methods using the regular WhatsApp app or by managing multiple WhatsApp Business community groups to achieve similar results.

You can use WhatsApp Communities to:

Share company-wide updates through announcement groups.
Organize groups by region, department, or customer type.
Gather feedback and suggestions from members.
Run promotions, webinars, or exclusive events for selected groups.
Offer after-sales support or training sessions for customers.

These approaches help you manage engagement effectively while building a structure that mirrors a real community in WhatsApp Business.

Best Practices for Businesses Using WhatsApp Communities

To make the most of WhatsApp Communities, maintaining professionalism and structure is essential. Businesses often search how to create community in WhatsApp Business or how to make community in WhatsApp Business, and the same principles apply here when using groups or linked communities.

Follow these practices:

Keep messages short, relevant, and value-focused.
Use announcement groups for official updates instead of constant promotions.
Assign trusted admins to monitor discussions and remove spam.
Respect member privacy and avoid adding people without consent.
Maintain consistency in tone and posting frequency.

By following these best practices, businesses can create a trusted and active environment that functions like an organized WhatsApp Business community group, even without the official feature.

Bonus Tip: Boost Your WhatsApp Marketing with a WhatsApp CRM

Using a WhatsApp CRM tool can make your business communication smoother and more organized. Whether you’re handling customer chats, sending marketing messages, or working with templates, a WhatsApp CRM helps you save time and improve results.

Step 1: Install a WhatsApp CRM Tool

Choose and install a reliable WA CRM extension or software from a trusted provider to enhance how you handle chats, templates, and campaigns.

Step 2: Open WhatsApp Web

Launch your WhatsApp CRM tool alongside WhatsApp Web so you can easily manage conversations, templates, and customer interactions in one place.

Step 3: Organize Your Chats

Use features like custom tabs or labels to sort your chats based on topics, customers, or marketing campaigns for better workflow and focus.

Step 4: Track Customer Interactions

Add notes to chats to record important details about customer interactions, conversations, or which messages you’ve sent.

Step 5: Schedule Messages and Reminders

Set reminders or schedule messages to ensure you send timely follow-ups, marketing campaigns, or important updates to your contacts.

Conclusion

Building a community in WhatsApp Business helps connect customers, share updates, and improve engagement. Even though you cannot directly create community in WhatsApp Business, it is possible to achieve the same experience using groups and broadcasts. Businesses often search how to create community in WhatsApp Business or how to make community in WhatsApp Business to organize communication and build stronger customer networks.

Using multiple WhatsApp groups under one strategy allows you to create your own WhatsApp Business community group for marketing, support, and feedback. Manage these groups properly, assign admins, and share regular updates to keep members active. The community in WhatsApp Business concept works best when businesses maintain consistent communication, respond quickly, and share relevant content. Even without the official feature, you can still use WhatsApp groups to build trust and create a professional network that functions like a real WhatsApp community.

FAQ's

Can I create a community in a WhatsApp Business account?

You cannot create community in WhatsApp Business directly or build a WhatsApp Business community group from the Business app. You can only participate in communities you’ve already joined. To create a community, open the standard WhatsApp app and follow these steps:

Go to the Chats tab and tap New Chat or the Communities icon.
Select New Community and tap Get Started.
Add a name, description, and icon for your community.
Add existing groups or create new ones to include in it.

This method allows you to manage and connect multiple groups even though the option to create community in WhatsApp Business or make community on WhatsApp Business is not currently supported.

What is the difference between WhatsApp community and group chat?

A WhatsApp community is a collection of connected groups managed under one hub, featuring an announcement group where only admins can share messages with all members. In contrast, a group chat is a single conversation with up to 1,024 participants. Communities are meant for large-scale communication, helping organize multiple groups for schools, businesses, or organizations. Groups, however, are best for smaller, direct discussions where every participant can view and respond to messages. For those exploring how to create community in WhatsApp Business or how to make community in WhatsApp Business, these features are currently available only in the regular WhatsApp app, not within the WhatsApp Business community group setup.

How to create community in WhatsApp Business in iPhone?

You cannot create community in WhatsApp Business directly; instead, you must use the standard WhatsApp app. To create a community, open the regular WhatsApp app, tap the Communities icon (three people) at the bottom of the screen, and select Start Your Community. Follow the prompts to add a name, description, and photo. While WhatsApp Business doesn’t yet support this option, you can still manage multiple groups and create your own WhatsApp Business community group to function like a real community in WhatsApp Business.

How to create community in WhatsApp Business on Android?

You cannot create community in WhatsApp Business directly because the feature is not available in the Business app. If you are looking for how to create community in WhatsApp Business or how to make community on WhatsApp Business, you’ll need to use the standard WhatsApp application instead.

Follow these steps to create a community on the regular WhatsApp app:

Open the standard WhatsApp app on your Android or iPhone.
Go to the Chats tab and tap the New Chat icon or select the Communities icon (three people).
Tap New Community and then choose Get Started.
Enter your community name, add a description, and upload a profile photo.
Tap the green arrow to continue.
Add groups by creating new ones or selecting existing groups you manage.
Tap the green check mark to finish creating your WhatsApp community.

While you cannot directly build a WhatsApp Business community group yet, you can still organize multiple WhatsApp groups under one brand and manage them effectively to replicate a community in WhatsApp Business.

Why can't I create a community on WhatsApp Business?

You can’t create community in WhatsApp Business because this feature isn’t yet available in the Business app. WhatsApp has added communities only to the regular app, not the business version. If you want to know how to create community in WhatsApp Business or how to make community in WhatsApp Business, you’ll need to switch to the standard WhatsApp application.

To create a WhatsApp community, open the regular app and tap Communities or go to Chats > New Chat > New Community. Tap Get Started, add your community name, description, and icon, then create or add existing groups. This lets you manage several groups under one community. While a true WhatsApp Business community group cannot yet be made, you can still organize similar setups by managing multiple groups within your business account.

How to create announcement group in WhatsApp Business?

You cannot create community in WhatsApp Business or make an announcement group directly in the Business app. To use this feature, you must create a new community in the regular WhatsApp app. On the standard WhatsApp app, go to the Chats tab, tap New Chat, then select New Community to get started. Once you set it up, an announcement group is automatically created for admins, similar to a WhatsApp Business community group.

How to create community on WhatsApp business?

You cannot create community in WhatsApp Business directly because the feature is only available in the regular WhatsApp app. To get started, open the standard WhatsApp application, go to the Chats tab, tap the New Community icon (three-person icon), and follow the prompts to add a name, description, and icon. You can then create new groups or add existing ones. While WhatsApp Business doesn’t allow community creation, this method lets you manage a setup similar to a WhatsApp Business community group.

How to make community in WhatsApp business?

You cannot create community in WhatsApp Business directly; you must use the regular WhatsApp app to do so. Open the standard WhatsApp app, go to the Chats tab, tap the New Community icon (three-person icon), and follow the instructions to enter a name, description, and icon. Once done, you can add existing groups or create new ones to form your community. While the option to create community in WhatsApp Business or make a WhatsApp Business community group is not yet available, this process lets you build and manage connected groups similar to a real community in WhatsApp Business.