How to Stop WhatsApp Calls without Blocking? Best Guide 2025
- WA Messager
- Oct 16
- 14 min read
Table of Content
Introduction
Constant WhatsApp calls can disrupt a company’s workflow, reduce productivity, and distract teams from important business tasks. Many organizations prefer to use WhatsApp primarily for customer communication through chat, not for voice or video calls. If your business has been looking for ways to stop WhatsApp calls without blocking clients or to block WhatsApp calls but not messages, this guide will help you manage them efficiently. You will discover practical methods to block WhatsApp calls, disable WhatsApp calls, and stop calls on WhatsApp without blocking anyone, allowing your team to maintain smooth, message-based communication without interruptions.
For more control, try using your phone’s built-in Do Not Disturb or Focus mode to block WhatsApp calls but not messages, allowing you to send and receive texts without interruptions. You can even block only calls on WhatsApp from specific contacts by muting notifications for their chat. These simple settings let you stop calls on WhatsApp without blocking anyone and maintain a smoother, distraction-free messaging experience.
How to Stop WhatsApp Calls without Blocking?
Getting constant calls on WhatsApp can be distracting, especially when you want to focus on chatting or working. If you are looking for how to stop WhatsApp calls without blocking, there are a few simple ways to manage or mute them. Whether you want to block WhatsApp calls but not messages, disable WhatsApp calls, or just silence unknown callers, here are three effective methods you can try. Folloe these steps to Stop WhatsApp Calls without Blocking:
Method 1: Silence Unknown Callers on WhatsApp
Step 1: Go to WhatsApp Settings
Open WhatsApp > Settings > Privacy > Calls.
Step 2: Enable Silence Unknown Callers
Toggle on Silence unknown callers. This will mute calls from numbers not saved in your contacts, but they will still appear in your “Calls” tab, and you will receive a notification.
Method 2: Mute Calls from a Specific Contact
Step 1: Open the Chat
Open the chat with the contact you want to mute.
Step 2: Access the Contact’s Profile
Go to their profile and tap on Notifications or find the Mute option.
Step 3: Choose Mute Duration
Select a duration such as 8 hours, 1 week, or Always to mute their calls and messages without blocking them.
Method 3: Disable Notifications or Use Focus Mode
Option 1: Disable Notifications on Android
Go to Settings > Apps > WhatsApp > Notifications. Find Call notifications and turn off the sound or disable notifications for calls.
Option 2: Adjust Notifications on iPhone
Go to Settings > Notifications > WhatsApp. Turn off Sounds to prevent ringtones for calls, or disable Allow Notifications completely.
Option 3: Use Do Not Disturb or Focus Mode
Activate your phone’s Do Not Disturb or Focus mode to silence all calls, including WhatsApp calls, temporarily while still allowing important messages to come through.
Why You Need to Stop WhatsApp Calls?
For many businesses, WhatsApp has become an essential platform for sales, marketing, and customer support. However, frequent and unnecessary calls can quickly turn into a distraction that impacts productivity and response time. This is why many companies want to stop WhatsApp calls without blocking their customers. By doing so, businesses can maintain professional communication through chats while avoiding interruptions from unknown or spam callers.
1. Maintain Workflow Efficiency
In a busy work environment, even a few unwanted calls can disrupt focus and slow down performance. Learning how to stop WhatsApp calls without blocking helps businesses manage conversations through messages only, keeping operations smooth and organized.
2. Improve Customer Support Management
Support agents often need to handle multiple customers at once. When they block WhatsApp calls but not messages, they can respond faster, maintain written records, and handle more queries without getting distracted by incoming calls.
3. Prevent Spam and Irrelevant Calls
Spam and promotional calls are common on WhatsApp Business accounts. Using the Silence Unknown Callers feature allows you to disable WhatsApp calls from unknown numbers while still receiving messages. This ensures your inbox remains focused on genuine leads and customers.
4. Ensure Consistent and Clear Communication
When you block only calls on WhatsApp, all customer interactions stay within chat threads, ensuring accuracy and traceability. Businesses that stop WhatsApp calls without blocking maintain consistent communication, which helps in audits, follow-ups, and CRM management.
5. Boost Productivity and Professionalism
By choosing to block WhatsApp calls or use features like Do Not Disturb, businesses prevent unnecessary interruptions during work hours. Teams can stay productive, focused, and responsive to important messages without missing out on valuable client communication.
Providing Alternative Contact Methods for Customers
If your business decides to stop WhatsApp calls without blocking customers, it’s important to give clients other ways to reach you. Here are a few effective alternatives that keep communication smooth and professional while helping you block WhatsApp calls but not messages.
1. Use Voice and Video Messages
Encourage customers to send quick voice or short video messages instead of calling. This allows your team to reply thoughtfully without interruptions while maintaining a personal connection.
2. Direct Customers to Email for Detailed Queries
For complex or lengthy discussions, guide clients to contact you via email. This ensures structured communication and helps your team handle detailed inquiries more efficiently.
3. Implement Chatbots for Instant Replies
Integrate WhatsApp chatbots to respond instantly to common questions. This automation reduces the need for phone calls and supports your goal to disable WhatsApp calls while keeping customer support active.
4. Utilize WhatsApp Web for Business Support
Use WhatsApp Web to manage chats directly from a computer. This gives your support or sales team a unified platform for handling messages quickly, even after you stop calls on WhatsApp without blocking anyone.
5. Offer Multiple Communication Channels
Provide customers with options like your business email, website chat, or CRM-integrated messaging. This approach helps reduce call volume and maintains professional, message-based engagement across all platforms.
Tips for Businesses Using WhatsApp Messaging
Using WhatsApp effectively can greatly improve customer engagement and team productivity. For businesses that want to stop WhatsApp calls without blocking clients, optimizing chat-based communication ensures smooth workflows and professional interactions. Here are some essential tips to make WhatsApp messaging more efficient for your business.
1. Use Quick Replies to Save Time
Create preset quick replies for common questions to respond faster and reduce manual effort. This helps maintain efficiency, especially after you stop WhatsApp calls without blocking customers.
2. Organize Chats with Labels
Use WhatsApp Business labels to categorize leads, new customers, or follow-ups. This organization becomes crucial when you block WhatsApp calls but not messages and rely mainly on text communication.
3. Automate Messages for Better Engagement
Set automated greeting and away messages to inform customers about your working hours or response times. Automation helps businesses that disable WhatsApp calls maintain active communication even when the team is offline.
4. Use WhatsApp Web for Faster Response
Manage multiple customer chats using WhatsApp Web on your desktop. It helps handle messages more efficiently when you stop calls on WhatsApp without blocking anyone.
5. Monitor Analytics and Optimize Communication
Regularly track message performance and customer response times. This data helps improve your WhatsApp strategy and ensures your business remains responsive even after you block only calls on WhatsApp.
Best Practices for WhatsApp Business Communication
To make the most out of WhatsApp for business, especially when you decide to stop WhatsApp calls without blocking customers, it’s important to follow a few best practices. These ensure smooth communication, improved customer satisfaction, and a more professional experience.
1. Maintain a Professional Tone in Chats
Always keep your communication polite, concise, and business-focused. Even when you block WhatsApp calls but not messages, maintaining professionalism through chat builds credibility and trust.
2. Respect Customer Privacy
Avoid over-messaging or sending too many promotional updates. Businesses that disable WhatsApp calls should ensure messages are purposeful, relevant, and respectful of customer time.
3. Use Broadcast Lists Smartly
Instead of mass-sending promotions, segment your audience and use broadcast lists to share personalized updates. This helps when you stop WhatsApp calls without blocking and rely on message-based outreach.
4. Train Your Team for Consistency
Ensure that all team members follow the same tone, format, and messaging structure. Proper training helps maintain brand consistency even when voice communication is reduced.
5. Integrate CRM and Automation Tools
Integrate WhatsApp with CRM tools or chat automation to track leads, manage follow-ups, and streamline customer interactions. This setup becomes even more valuable after you block only calls on WhatsApp.
Benefits of Disabling WhatsApp Calls
Disabling WhatsApp calls can be a strategic move for businesses aiming to increase productivity and streamline operations. Here’s how stopping WhatsApp calls without blocking customers can help your business grow.
1. Improved Team Productivity
By reducing interruptions, teams can stay focused on managing customer messages efficiently, leading to faster response times and better service quality.
2. Enhanced Communication Clarity
All interactions remain in written form, making it easier to reference previous chats, track promises, and avoid miscommunication. Businesses that block WhatsApp calls but not messages can ensure smoother coordination.
3. Reduced Spam and Unwanted Calls
Turning on features like Silence Unknown Callers helps prevent spam and irrelevant calls, allowing teams to concentrate on real customers and leads.
4. Better Customer Record Keeping
When calls are replaced with chat communication, businesses have detailed written records that can be stored, analyzed, or used for future reference.
5. Professional and Organized Workflow
Stopping WhatsApp calls without blocking ensures your communication remains structured, traceable, and aligned with professional standards.
Bonus Tip: Boost Your WhatsApp Marketing with a WhatsApp CRM
Using a WhatsApp CRM tool can make your business communication smoother and more organized. Whether you’re handling customer chats, sending marketing messages, or working with templates, a WhatsApp CRM helps you save time and improve results.
Step 1: Install a WhatsApp CRM Tool
Choose and install a reliable WA CRM extension or software from a trusted provider to enhance how you handle chats, templates, and campaigns.
Step 2: Open WhatsApp Web
Launch your WhatsApp CRM tool alongside WhatsApp Web so you can easily manage conversations, templates, and customer interactions in one place.
Step 3: Organize Your Chats
Use features like custom tabs or labels to sort your chats based on topics, customers, or marketing campaigns for better workflow and focus.
Step 4: Track Customer Interactions
Add notes to chats to record important details about customer interactions, conversations, or which messages you’ve sent.
Step 5: Schedule Messages and Reminders
Set reminders or schedule messages to ensure you send timely follow-ups, marketing campaigns, or important updates to your contacts.
Conclusion
For businesses that depend on WhatsApp as a key communication channel, learning how to stop WhatsApp calls without blocking customers is a smart and efficient strategy. It helps maintain focus, improve productivity, and keep conversations professional. By relying on WhatsApp messaging instead of calls, companies can streamline operations, prevent unnecessary distractions, and ensure every customer interaction remains documented and meaningful.
In today’s fast-paced digital world, adopting the right tools and communication practices allows businesses to provide excellent customer service while maintaining control over their workflow and time.
FAQ's
Can I disable WhatsApp calls only?
You cannot completely disable WhatsApp calls using the app’s default settings, but there are several ways to stop WhatsApp calls without blocking your contacts. Within the app, you can silence calls from unknown numbers through WhatsApp’s privacy settings or adjust your phone’s notification settings to block WhatsApp calls but not messages. If needed, you can also use your system’s notification options to disable WhatsApp calls or minimize call alerts for a distraction-free experience.
Option 1: Silence Calls from Unknown Numbers (WhatsApp Privacy)
Go to WhatsApp Settings > Privacy > Calls.
Tap on Silence Unknown Callers.
This will stop WhatsApp calls without blocking anyone. Calls from unsaved numbers will not ring, but they will still appear in your call list.
Option 2: Use Phone Settings to Minimize Call Notifications
Go to Settings > Notifications > WhatsApp.
Tap on Call Notifications and adjust preferences.
On Android, you can set Pop on Screen to Silent and Lock Screen to Don’t show notifications.
This method helps block WhatsApp calls but not messages, allowing you to stay connected through chats without interruptions.
Option 3: Disable All WhatsApp Notifications (System-Wide)
Android: Go to Settings > Apps > WhatsApp > Notifications and turn off Show Notifications.
iOS: Go to Settings > Notifications > WhatsApp and toggle off Allow Notifications.
Note: This method completely disables WhatsApp calls and messages, which can be useful for businesses that need complete focus during work hours.
How to stop receiving WhatsApp calls without blocking?
You can easily stop receiving WhatsApp calls without blocking anyone by using the Silence Unknown Callers feature or by adjusting your phone’s notification settings. These options help you block WhatsApp calls but not messages, keeping your communication professional and uninterrupted. If you want to silence calls from specific people, you can also use your phone’s Do Not Disturb mode with exceptions or mute their conversation directly in WhatsApp.
Silence Unknown Callers (For All Unknown Numbers)
Go to WhatsApp Settings > Privacy > Calls.
Tap on Silence Unknown Callers and toggle it on.
This feature helps you stop WhatsApp calls without blocking anyone. Calls from numbers not saved in your contacts will be muted, but they will still appear in your Calls tab and as notifications.
Silence a Specific Contact
If you want to stop WhatsApp calls without blocking a particular person, you can mute their chat instead of disabling all calls. This allows you to block WhatsApp calls but not messages from that contact.
Open the chat with the contact you want to silence.
Tap on their name at the top of the screen.
Tap on Mute and choose the duration you want to silence their calls, such as 8 hours, 1 week, or Always.
This method helps you stop calls on WhatsApp without blocking anyone while keeping the conversation open for messages.
How do I disable WhatsApp calls temporarily?
You can temporarily stop WhatsApp calls without blocking anyone by adjusting your phone’s notification or privacy settings. This allows you to block WhatsApp calls but not messages, helping you focus while still staying connected. On Android, you can disable call notifications or silence unknown callers, while on iPhone, you can turn off notifications or use the Silence Unknown Callers feature within WhatsApp.
On Android
Method 1: Disable Call Notifications
Go to your phone’s main Settings.
Tap on Apps and find WhatsApp.
Tap Notifications.
Scroll to the “Call notifications” category and toggle it off, or set the sound to “None.”This helps disable WhatsApp calls while keeping your message notifications active.
Method 2: Silence Unknown Callers
Open WhatsApp and go to Settings > Privacy > Calls.
Enable the Silence Unknown Callers toggle.This will stop WhatsApp calls without blocking anyone. Calls from unsaved numbers will not ring but will still appear in your Calls tab.
On iPhone
Method 1: Silence Unknown Callers
Open WhatsApp and go to Settings > Privacy.
Tap on Calls.
Enable the Silence Unknown Callers toggle.This helps block WhatsApp calls but not messages, so you stay connected through chat.
Method 2: Turn Off All Notifications
Go to your phone’s main Settings.
Scroll down and tap on WhatsApp.
Tap Notifications.
Turn off Allow Notifications.Note: This will stop all WhatsApp notifications, including messages, until you turn them back on.
Can I block calls but not texts on WhatsApp?
Yes, it is possible to block WhatsApp calls but not texts by adjusting your in-app settings. Using the Silence Unknown Callers feature allows you to stop WhatsApp calls without blocking anyone, so you can still receive their messages. You can also mute and lock specific chats to control notifications while keeping your call settings separate.
To Silence Unknown Callers
Open WhatsApp.
Go to Settings > Privacy > Calls.
Turn on Silence Unknown Callers.This option will silence incoming calls from numbers not saved in your contacts but will still allow their messages to appear in your chat list.
To Silence a Specific Chat While Keeping Their Texts
Open the chat with the contact you want to silence.
Tap on their name at the top.
Scroll down and enable Mute Notifications and select Always.
Turn on Lock This Chat and secure it using a passcode or fingerprint.This method helps you block WhatsApp calls but not messages, giving you more control over how and when you communicate.
How to stop WhatsApp calls without blocking?
You can easily stop unwanted WhatsApp calls without blocking anyone by using the Silence Unknown Callers feature available in WhatsApp’s privacy settings. This setting mutes calls from numbers not saved in your contacts, helping you stay focused while still receiving messages. You can also manage call notifications through your phone settings or use features like Do Not Disturb or Focus Mode to silence calls when needed. For individual contacts, WhatsApp also allows you to mute calls and notifications for specific durations.
Silence Unknown Callers (App-Wide)
Go to WhatsApp > Settings > Privacy > Calls.
Toggle on Silence Unknown Callers.This will stop WhatsApp calls without blocking anyone. Calls from unsaved numbers will be muted, but they will still appear in your Calls tab and as notifications.
Mute Calls from a Specific Contact
Open the chat with the contact.
Go to their profile and tap on Notifications or find the Mute option.
Select a duration such as 8 hours, 1 week, or Always to mute their calls and messages.This is a simple way to block WhatsApp calls but not messages from certain people.
Disable Notifications on Your Phone
Android: Go to Settings > Apps > WhatsApp > Notifications. Find Call Notifications and turn off the sound or disable notifications for calls.
iOS: Go to Settings > Notifications > WhatsApp. Turn off Sounds to prevent ringtones for calls or disable Allow Notifications completely.
These options help disable WhatsApp calls temporarily while keeping message notifications active.
Use Do Not Disturb or Focus Mode
Activate your phone’s Do Not Disturb or Focus Mode to silence all calls, including WhatsApp calls, for a specific period. You can customize these modes to allow calls from selected contacts while silencing others.This method is ideal for professionals or businesses that want to stop calls on WhatsApp without blocking anyone, maintaining a distraction-free workflow.
How to disable WhatsApp calls on Android?
You can disable WhatsApp calls on Android by either silencing unknown callers or disabling all call notifications through your phone’s settings. These methods help you stop WhatsApp calls without blocking anyone, keeping your chats active while preventing unwanted interruptions.
Method 1: Silence Unknown Callers
Open WhatsApp and tap the three-dot menu in the top-right corner.
Go to Settings > Privacy > Calls.
Turn on the option for Silence Unknown Callers.This setting blocks WhatsApp calls but not messages from unsaved contacts, helping you stay focused while keeping your inbox open for communication.
Method 2: Disable Call Notifications
Go to your phone’s main Settings.
Tap on Apps and select WhatsApp.
Tap Notifications.
Find the Call Notifications category and toggle it off.This method disables WhatsApp calls completely by removing their notifications, allowing you to use WhatsApp purely for messages without distractions.
How to block WhatsApp calls but not messages Android?
You can block WhatsApp calls but still receive messages on Android by using the Silence Unknown Callers feature or adjusting your phone’s call notification settings. These options help you stop WhatsApp calls without blocking anyone, making communication smoother and more focused.
Method 1: Silence Unknown Callers (For All Unknown Numbers)
This option silences calls from people who are not saved in your contacts while allowing their messages to appear in your chats.
Open WhatsApp and go to Settings.
Tap Privacy, then Calls.
Turn on Silence Unknown Callers.
This feature helps block WhatsApp calls but not messages, keeping your inbox open while reducing spam and unwanted calls.
Method 2: Disable Call Notifications for a Specific Contact
This method blocks calls from a particular person by disabling their call notifications through your phone’s settings. It works best if you first remove the person from your phone’s contact list.
Remove the contact from your phone’s main contact list.
Go to your phone’s Settings.
Tap Apps (or Apps & Notifications).
Find and select WhatsApp.
Tap Notifications.
Locate Call Notifications and toggle it off or set the notification sound to None.
This method allows you to stop WhatsApp calls from that contact without blocking them entirely, ensuring you can still receive their text messages.
How to Turn off WhatsApp calls iPhone?
You can stop receiving WhatsApp calls on your iPhone without blocking anyone by adjusting a few simple settings. Whether you want to disable all notifications, silence calls from unknown numbers, or temporarily mute WhatsApp using Focus modes, these methods help you stop WhatsApp calls without blocking and still receive messages.
Method 1: Turn Off All WhatsApp Notifications
This method blocks all WhatsApp alerts, including calls and message notifications.
Go to your iPhone’s Settings.
Tap Notifications.
Scroll down and select WhatsApp.
Turn off Allow Notifications.This will completely disable WhatsApp calls and alerts, giving you a distraction-free experience.
Method 2: Silence Unknown Callers
This setting lets you block WhatsApp calls but not messages from people who are not saved in your contacts.
Open WhatsApp and tap Settings in the bottom right corner.
Go to Privacy and then Calls.
Turn on Silence Unknown Callers.Calls from unsaved numbers will be silenced, but they will still appear in your WhatsApp call history.
Method 3: Use Do Not Disturb or Focus Modes
You can temporarily stop WhatsApp calls without blocking anyone by using Do Not Disturb or Focus Mode on your iPhone.
Swipe down from the top-right corner and enable Do Not Disturb or your preferred Focus Mode.
To customize it, go to Settings > Focus and choose which apps or contacts are allowed during that mode.This helps you block WhatsApp calls but not messages while maintaining flexibility.
Method 4: Disable Microphone Access for WhatsApp
This option prevents calls from connecting properly but still lets you receive missed call notifications.
Go to your iPhone’s Settings.
Tap WhatsApp.
Turn off the Microphone option.While this limits voice call functionality, you can still send and receive messages as usual.
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