What are WhatsApp Communities and how to use them in 2025?
- WA Messager
- Jul 15
- 10 min read
Table of Content
Introduction
WhatsApp Communities make it easy to organize multiple WhatsApp groups under one central hub, creating a structured and manageable space for communication. With this feature, you can create a community on WhatsApp and add several related groups to it, similar to adding members to a group.
This functionality is especially valuable for businesses, schools, organizations, or anyone managing various community groups in WhatsApp. Understanding how WhatsApp community works helps users simplify updates, improve engagement, and take full advantage of WhatsApp community features. This guide is brought to you by WA CRM.
What are WhatsApp Communities and it's features?
A WhatsApp Community is a feature that lets users connect multiple WhatsApp groups under one central hub, improving organization and communication. For anyone wondering what is a community on WhatsApp, it’s a way to link groups with a common purpose while keeping conversations separate.
Features of WhatsApp Communities
1. Community Capacity
WhatsApp Communities can include up to 5,000 members across all subgroups for large-scale communication on WhatsApp.
2. Subgroups
Create focused subgroups within a community on WhatsApp to keep WhatsApp community groups organized around specific topics.
3. Communication Features
Enjoy WhatsApp community features like audio calls with 32 participants, polls for feedback, and file sharing up to 2GB.
4. Admin Controls
Admins can manage WhatsApp community groups, edit the community description in WhatsApp, and send updates via the announcement channel.
5. Customization
Admins can customize how WhatsApp community works by changing the community name, icon, and description for better organization.
Different types of communities in WhatsApp
WhatsApp Communities come in different types, helping users manage various communication needs. Knowing what is a community on WhatsApp and how WhatsApp community works allows you to choose the best setup for your WhatsApp community groups. Here’s how open and closed community groups in WhatsApp differ.
1. Open WhatsApp Communities
Open WhatsApp Communities let members join without admin approval, making it easy to grow community groups in WhatsApp quickly. Both admins and members can share messages and use WhatsApp community features to keep discussions organized across different groups.
2. Closed WhatsApp Communities
Closed WhatsApp Communities require admin approval for new members. Only admins can post updates in the announcement channel, keeping communication focused and secure. This type of community on WhatsApp is useful for businesses, schools, and organizations that manage sensitive information or important announcements.
How to Create a WhatsApp Community?
Learning how to make a WhatsApp community is simple and requires only a few steps. Whether you want to bring together family groups or manage business teams, creating a community on WhatsApp offers more control and organization. Follow these steps to create your own community.
Steps to Create a WhatsApp Community On Android or iPhone
Step 1: Open WhatsApp
Launch WhatsApp on your Android or iPhone, making sure the app is updated to access WhatsApp Communities and the latest WhatsApp community features.
Step 2: Go to the Communities Tab
Tap the “Communities” tab at the bottom of the screen. On Android, swipe right from the Chats screen. On iPhone, find it at the top of your chat list to start exploring how WhatsApp community works.
Step 3: Tap “New Community”
Select “New Community” and tap “Get started.” You might see an introduction explaining what a community on WhatsApp is and the benefits of using WhatsApp community groups.
Step 4: Enter Community Details
Type your community name (up to 100 characters), add a community description in WhatsApp to explain its purpose, and choose a photo if you wish.
Step 5: Add Groups
Tap “Add group.” You can either create new WhatsApp community groups or add existing groups to your community on WhatsApp.
Step 6: Invite Members
Once your groups are added, generate an invite link and share it so others can join your WhatsApp Community. This is part of how to use WhatsApp community tools for broader engagement.
How do WhatsApp Communities work?
Many people are curious about how WhatsApp Community works and what makes it different from regular groups. Communities connect several groups under one umbrella while giving admins more tools for managing conversations. Below are key ways communities function and how to use WhatsApp Community features effectively.
1. Announcement Channel for Broadcasts
Communities have a dedicated announcement channel where admins can send messages to all groups within the community. This ensures that important information reaches everyone without getting lost in regular chats.
2. Group Linking and Organization
Admins can link multiple groups under one community, keeping discussions organized. Each group stays focused on its specific topic, but all remain connected through the community structure.
3. Admin Tools for Managing Members
Admins can manage groups, remove members, edit the community description, and control who can send messages in announcement channels.
4. Privacy and Security Settings
Communities provide enhanced privacy settings. Member phone numbers remain hidden from people in other groups, maintaining user privacy while still allowing broad communication.
5. Notifications and Member Preferences
Members can choose which groups within a community they want to join and can customize notification settings to avoid being overwhelmed by messages.
WhatsApp Communities vs Groups
Here’s a comparison table showing the key differences between WhatsApp Groups and WhatsApp Communities:
Benefits of WhatsApp communities
There are many benefits of WhatsApp Communities for both personal users and businesses. WhatsApp Communities help simplify communication, improve organization, and enhance engagement. Here’s why learning how WhatsApp community works is so valuable.
1. Simplified Communication Across Groups
Admins can send announcements to all WhatsApp community groups at once, saving time and ensuring consistency in messaging.
2. Centralized Announcements
WhatsApp Communities allow important updates to be shared in the announcement channel so that members don’t miss critical information.
3. Better Organization and Structure
Using WhatsApp Communities keeps conversations focused and organized, with each group dedicated to a specific topic under the community on WhatsApp.
4. Improved Admin Controls
Admins enjoy more tools and flexibility for managing WhatsApp community groups, making it easier to keep discussions organized and respectful.
5. Efficient Member Management
Members have the freedom to choose which WhatsApp community groups to join, helping reduce unwanted messages and improve engagement.
How businesses can use WhatsApp communities?
Businesses are finding creative ways to use WhatsApp communities to improve communication and engage with customers. Communities help businesses organize multiple groups and manage updates more efficiently. Here are practical uses for businesses.
1. Sending Important Announcements
Businesses can share company-wide updates, policy changes, or important news in one place, ensuring everyone receives the message.
2. Running Promotions and Offers
Special deals and promotions can be sent directly to customers through announcement channels, increasing the chances of engagement.
3. Organizing Events and Webinars
Businesses can manage events or webinars by keeping separate groups for different topics while connecting them under one community.
4. Managing Product Launches
Product launch details can be shared with distributors, sales teams, and customers through a centralized community, avoiding miscommunication.
5. Offering Customer Support
Communities allow businesses to create support groups for different products or services, giving customers a structured way to seek help.
Best Practices and Strategies for Growing Your WhatsApp Community
Growing a successful WhatsApp Community requires good planning and a solid understanding of how WhatsApp community works. These best practices can help you manage WhatsApp community groups more effectively and keep members engaged. Here’s how to make the most of WhatsApp community features.
1. Set Clear Community Rules
Establish guidelines so that members know how to interact and what topics are acceptable within your WhatsApp Communities.
2. Use the Announcement Channel Wisely
Only share important updates in the announcement channel to avoid overwhelming members of your WhatsApp Communities.
3. Keep Members Engaged with Updates
Regularly share interesting content, updates, and discussion topics to keep your WhatsApp Communities lively and active.
4. Respect Privacy and Permissions
Always respect the privacy of members in your WhatsApp Communities and follow proper permissions for adding people to WhatsApp community groups.
5. Monitor Feedback and Make Improvements
Listen to member feedback and adapt your WhatsApp Communities to better serve your audience’s needs.
Bonus Tip: Boost Your WhatsApp Marketing with a WhatsApp CRM
Using a WhatsApp CRM tool can make your business communication smoother and more organized. Whether you’re handling customer chats, sending marketing messages, or working with templates, a WhatsApp CRM helps you save time and improve results.
Step 1: Install a WhatsApp CRM Tool
Choose and install a reliable WA CRM extension or software from a trusted provider to enhance how you handle chats, templates, and campaigns.
Step 2: Open WhatsApp Web
Launch your WhatsApp CRM tool alongside WhatsApp Web so you can easily manage conversations, templates, and customer interactions in one place.
Step 3: Organize Your Chats
Use features like custom tabs or labels to sort your chats based on topics, customers, or marketing campaigns for better workflow and focus.
Step 4: Track Customer Interactions
Add notes to chats to record important details about customer interactions, conversations, or which messages you’ve sent.
Step 5: Schedule Messages and Reminders
Set reminders or schedule messages to ensure you send timely follow-ups, marketing campaigns, or important updates to your contacts.
Conclusion
WhatsApp Communities have transformed how users and businesses manage conversations, connect multiple WhatsApp groups, and improve communication under one hub. Understanding what is a community on WhatsApp and how WhatsApp community works is key to using WhatsApp community features effectively.
The use of community in WhatsApp helps create organized spaces, manage community groups in WhatsApp, and share updates through announcement channels. Whether you want to know how to create a WhatsApp community, explore WhatsApp community groups, or learn how to use WhatsApp community tools, embracing these features leads to better engagement and streamlined communication. Do check out our amazing tool WhatsApp CRM.
FAQs
What is the difference between WhatsApp group and community?
WhatsApp Groups and WhatsApp Communities serve different roles. A WhatsApp group is ideal for smaller, direct conversations among people with a shared interest. In contrast, a community on WhatsApp is designed to organize and manage multiple WhatsApp community groups under one central hub.
WhatsApp Communities include features like an announcement channel and admin controls that help manage broader communication across several groups, making it easier to understand how WhatsApp community works and how to use WhatsApp community tools for large-scale discussions.
What is the use of WhatsApp community?
The main use of WhatsApp Communities is to help users organize multiple WhatsApp community groups under one central hub for better communication and management. A community on WhatsApp makes it easy to connect related groups while keeping discussions organized and focused. This use of community in WhatsApp is especially helpful for businesses, schools, neighborhoods, and organizations that need to manage different groups efficiently.
WhatsApp Communities also offer features like an announcement channel, admin controls, and community description in WhatsApp, helping users understand how WhatsApp community works and how to use WhatsApp community tools effectively.
What are the disadvantages of WhatsApp communities?
While WhatsApp Communities are useful for managing multiple WhatsApp community groups under one hub, there are some disadvantages to using a community on WhatsApp. One downside is that how WhatsApp community works can feel complex for users unfamiliar with its features. WhatsApp community features have limited customization options, and members might experience information overload if too many updates are shared in the announcement channel.
For small groups, WhatsApp Communities can be unnecessary compared to a regular WhatsApp group. Additionally, a community on WhatsApp may lack some advanced moderation tools and structured features offered by other dedicated community platforms.
Can people see WhatsApp communities?
Yes, WhatsApp Communities have some visibility for members and non-members, depending on how WhatsApp community works and its privacy settings. Messages shared inside WhatsApp community groups are end-to-end encrypted, so only members of the community on WhatsApp can read them.
However, some basic community information, like the community name or community description in WhatsApp, might be visible to others if shared through an invite link. WhatsApp community features include privacy controls to help manage who can see and join a community on WhatsApp.
Can I leave a WhatsApp community but stay in a group?
No, you cannot leave a WhatsApp Community and stay in a WhatsApp community group that belongs to it. When you leave a community on WhatsApp, you are automatically removed from all WhatsApp community groups linked under that community. This is part of how WhatsApp community works and how WhatsApp community features are designed to keep groups connected under one hub. If you are an admin, you would need to deactivate the community on WhatsApp before leaving it completely.
Who uses WhatsApp communities?
WhatsApp Communities are used by many different groups and organizations who want to manage multiple WhatsApp community groups under one hub. Businesses, schools, neighborhoods, nonprofits, and even friend groups use a community on WhatsApp to stay organized and communicate efficiently.
The use of community in WhatsApp helps connect related groups, share updates through the announcement channel, and take advantage of WhatsApp community features for better group management. Anyone looking to understand how WhatsApp community works and how to use WhatsApp community tools can benefit from using this feature.
How many groups can be added to a WhatsApp community?
A WhatsApp Community can include up to 50 WhatsApp community groups, helping organize discussions around different topics within one community on WhatsApp. Each group inside a community can have as many as 1,024 members. Overall, WhatsApp Communities can support up to 5,000 members across all groups combined. Knowing how WhatsApp community works and understanding these limits helps users plan how to use WhatsApp community features for managing large groups effectively.
Is my phone number visible in WhatsApp communities?
When you join a WhatsApp Community, your phone number is visible to community admins, contacts who have already saved your number, and people who have your number from other chats. However, it is not automatically visible to all members of the community on WhatsApp. WhatsApp community features include a phone number privacy setting, allowing you to choose whether other members in WhatsApp community groups can see your number. This is part of how WhatsApp community works and helps maintain privacy within a community on WhatsApp.
Can I change the name and description of a WhatsApp Community after creating it?
Yes, you can change both the name and the community description in WhatsApp even after creating a WhatsApp Community. This is part of how WhatsApp community works and one of the useful WhatsApp community features that allows admins to keep their community on WhatsApp updated and relevant. Updating the community name or community description helps ensure that all members of your WhatsApp community groups clearly understand the purpose and rules of the community on WhatsApp.
Comments